Privacy Policy

1. Information We Collect

When you use BearCrawl, we collect information you provide directly, including your email address when joining our waitlist or creating an account, and any configuration data for your AI agents.

We automatically collect usage data such as interactions with your agents, channel configurations, and service performance metrics. We do not sell your personal data to third parties.

2. How We Use Your Information

• To provide, maintain, and improve BearCrawl services
• To communicate with you about your account and updates
• To personalize your AI agent experience and memory
• To process payments and manage subscriptions
• To detect and prevent fraud or abuse

3. Data Storage and Security

Your data is stored on secure servers with encryption at rest and in transit. We implement industry-standard security measures including TLS encryption, access controls, and regular security audits. Agent conversation data is encrypted and isolated per user.

4. Third-Party Services

BearCrawl integrates with third-party services (Telegram, Discord, WhatsApp, Slack, SMS) to provide multi-channel agent capabilities. Your use of these services is subject to their respective privacy policies. We only share the minimum data necessary to facilitate these integrations.

5. Blockchain and Token Data

If you use $BEARCO token features, wallet addresses and on-chain transaction data are publicly visible on the blockchain. We do not control blockchain data once published.

6. Your Rights

• Access: Request a copy of your personal data
• Deletion: Request deletion of your account and associated data
• Portability: Export your agent configurations and data
• Correction: Update or correct inaccurate information
• Opt-out: Unsubscribe from marketing communications at any time

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Upon account deletion, we remove your personal data within 30 days, except where required by law or for legitimate business purposes (e.g., fraud prevention).

8. Contact

For privacy-related questions or to exercise your rights, contact us at hello@bearcrawl.ai.